Warranty

Under this limited warranty, Godat Watches guarantees the parts and workmanship of your watch under normal use for 24 months from the date of purchase. If you notice a defect in parts or workmanship within this period, Godat Watches will, at its sole discretion, replace your watch according to the terms outlined here. If your original watch model or any part thereof is unavailable, a substitute of equal value may be provided for replacement.

To seek a replacement under this warranty, please contact an authorized Godat Watches retailer or service provider, who will offer further instructions. If the watch was purchased from the Godat Watches online store, or if you require contact information for authorized retailers or service providers, please reach out to our Customer Service Department at help@godatwatches.com.

If you are sending your watch for replacement, ensure it is securely packaged to prevent damage during shipping. Please do not include special watchbands or any personal items in the shipment, as we cannot guarantee their return.

While there is no charge for the replacement under this warranty, you may need to cover the costs for packaging and mailing your watch to an authorized retailer or service provider, as well as return shipping and handling fees. If the warranty is found to be void or inapplicable, charges may apply for part or all of any replacement. Additionally, if the battery in your watch is depleted at the time of replacement, a charge for a new battery may be applied.

This limited warranty does not cover the following:

  • Batteries, straps, bands, bracelets, or crystals
  • Damage resulting from accidents, improper use, mishandling, non-compliance with the provided instructions or guidelines, lack of care, improper maintenance, tampering, abuse, wear and tear, or any other external cause.
  • Theft

Damage resulting from repairs, services, or alterations by anyone other than an authorized Godat Watches retailer or service provider is not covered under this warranty and will void it.

ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO 24 MONTHS FROM THE DATE OF PURCHASE.

GODAT WATCHES IS NOT LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES.